Terms of Service
Last updated: May 26, 2026
These terms ("Terms") cover the Kinno mobile app and website (together, the "Service"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
We also have a Privacy Policy at kinno.app/privacy.
1) Who May Use the Service
- You must be 13 or older.
- If you are under the age of majority in your region, a parent or guardian must accept these Terms for you.
- You may use the Service on behalf of an organization only if you have authority to bind that organization. "You" includes that organization.
2) Your Account
- Some features require an account using email, Apple, or Google. Keep your credentials secure. You are responsible for activity on your account.
- Tell us right away at support@kinno.app if you suspect unauthorized use.
3) Purchases and Refunds
- You can buy increased participant capacity for an event. Prices and taxes are shown in-app.
- For iOS and Android, payments are processed by Apple or Google. Their terms and refund rules apply.
- All purchases are final except where required by law or when a technical issue we control prevents use.
- For larger needs (over 200 participants) contact support@kinno.app for custom pricing.
4) Permissions and Device Access
- Camera is used only when you take a photo. Photo library is used only when you select a photo. Permissions are required by your device OS.
- Push notifications are optional and can be managed in your device or app settings.
- You are responsible for your mobile data and carrier charges.
5) Your Content and Events
Ownership
You own the photos you upload.
License to Kinno
To operate the Service, you grant Kinno a worldwide, royalty-free license to host, process, transmit, display, and back up your photos and event data as needed to run the Service.
Event Hosts
If you create an event, you control access via invite links or QR codes and can set visibility and participant limits. You get a non-exclusive license to use photos uploaded into your event only for running, viewing, sharing, and exporting that event for personal purposes. Any commercial use requires permission from the uploader.
Participants
If you join another user's event, you keep ownership of your photos. You grant the Event Host the limited license described above. Your photos may be visible to other participants based on the event's settings.
Do not upload content you do not have the right to share. We may remove content or suspend accounts that violate these Terms or the law.
Not a backup service. Keep your own copies of important photos.
6) Acceptable Use
Do not:
- Break the law, violate others' rights, or upload unlawful, infringing, harassing, hateful, pornographic, or excessively violent content.
- Upload others' photos without permission.
- Attempt to reverse engineer, interfere with, disrupt, or overload the Service.
- Use bots, scrapers, or unauthorized automation.
- Impersonate someone or misrepresent your affiliation.
7) Third-Party Services
We use vendors such as Supabase (database, auth, storage) and Cloudflare R2 (media storage). Their services are provided under their own terms. We are not responsible for third-party websites or materials.
8) Disclaimers
The Service is provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Some regions do not allow disclaimers; you may have rights that cannot be waived.
9) Limitation of Liability
To the extent not prohibited by law: (a) we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; and (b) our total liability for any claim is limited to the amount you paid to Kinno for the Service in the 6 months before the claim. These limits apply even if a remedy fails its essential purpose.
10) Indemnity
You will defend and hold Kinno harmless from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your content, your use of the Service, or your violation of these Terms or the law.
11) Termination
You may stop using the Service at any time. We may suspend or terminate your access, or remove content, if we believe you violated these Terms or the law. Sections that by their nature should survive termination do survive.
12) Changes to These Terms
We may update these Terms. If we make material changes, we will notify you in-app or by email. Continued use means you accept the new Terms.
13) Governing Law
These Terms are governed by the laws of the jurisdiction where Kinno operates, without regard to conflict-of-laws rules.
14) Contact
Email: support@kinno.app
Legal subject line: "Legal – Terms of Service"
Support subject line: "Support Request"
Response target: 48–72 hours.